Bamboo is a natural material. Each piece is unique and will vary slightly in appearance. Color variations occasionally occur in bamboo, however, this is a natural characteristic and not a product defect.
Poles will always taper naturally, so all diameters are approximate, industry standard averages.
We NEVER ship cracked product, but bamboo is subject to cracking and splitting just like any other wood product. Bamboo can develop cracks in transit due to changes in weather and climate. Some poles are pre-drilled to help relieve stress to help reduce cracking and splitting during transit. This does not affect the integrity of the bamboo.
ForeverBamboo.com cannot guarantee consistency with any of our bamboo products, but we try our best to offer the highest quality bamboo currently available on the market.
Bamboo poles and products are not returnable or exchangeable, and are considered final sales.
Maintenance: Forever Bamboo recommends Cabot Australian Timber Oil for all exterior uses on bamboo products.